FAQ

FAQ

What is the delivery fee?

We offer free shipping for all orders.

How long does it take for my order to arrive?

Delivery typically takes 5-10 business days after order confirmation.

How can I track my order?

You can track your package using the tracking number provided, available in our “Track Your Order” section.

How can I make a refund?

You can request a refund within 30 days of purchasing an item. Please ensure you comply with our return policies to qualify for a refund. For general queries, feel free to contact us at Elektroniks Support.

What is your return policy?

We offer a 100% money-back guarantee for defective items returned within 30 days of purchase. Please make sure that the returned items meet our specified conditions. Visit our Return Policy page for more information.

How much is the restocking fee?

We do not charge a restocking fee on returns.

How much is the return shipping fee?

The return shipping fee is the responsibility of the customer.